77cbc Privacy Policy

77cbc ("we", "us", or "our") is committed to protecting the privacy and personal information of all users who access our online gaming platform at 77cbc.vip. This Privacy Policy describes the types of information we collect, the purposes for which we use it, how we store and protect it, and the rights available to you as a user.

By registering an account or using any feature of 77cbc, you acknowledge that you have read and agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the platform. This policy applies to all players in Bangladesh and worldwide who interact with 77cbc's services. Our platform is intended for adults aged 21 and above only.

Information We Collect

77cbc collects personal information in order to provide a secure, compliant, and enjoyable gaming experience. The categories of information we collect depend on how you interact with our platform and may include the following.

Account Registration Information

When you create an account with 77cbc, we collect the following information necessary for account setup, identity verification, and regulatory compliance:

• Full legal name and date of birth (to verify that you are 21+ years of age)
• Email address and phone number for account communication
• Residential address, including city (e.g., Dhaka, Chittagong, Sylhet, Khulna)
• Government-issued identification documents for KYC verification
• Username and password (passwords are stored using one-way hashing — we cannot read your password)

Financial and Transaction Information

To process deposits and withdrawals on 77cbc, we collect financial information related to your payment method. Supported payment channels include:

• Mobile banking account details for bKash, Nagad, Rocket, and Upay
• Card details for Visa and Mastercard transactions (card numbers are tokenized and never stored in plain text)
• Transaction history including deposit amounts in BDT, withdrawal records, and account balance logs

Technical and Usage Information

When you use 77cbc, our servers automatically record technical data including your IP address, browser type and version, device type (mobile or desktop), operating system, pages and features accessed, time and duration of sessions, and referring URLs. This information is used to improve platform performance, detect fraud, and provide a consistent experience across devices.

How We Use Your Information

77cbc uses the personal information it collects for specific, legitimate purposes directly related to the operation of the platform and the delivery of our gaming services to players in Bangladesh. We do not use your data beyond what is described below:

• To create, verify, and manage your 77cbc player account
• To process deposits and withdrawals, and to maintain accurate financial records
• To comply with age verification requirements — all players must be 21 or older
• To provide customer support, resolve disputes, and respond to account queries
• To personalise your gaming experience including game recommendations and promotional offers
• To detect, investigate, and prevent fraud, money laundering, and other prohibited activities on the platform

Disclosure of Your Information

77cbc treats your personal data with strict confidentiality. We do not sell, rent, or trade personal information to third-party marketers. However, there are limited circumstances in which we share data with third parties, as described below.

Service Providers and Technology Partners

We engage third-party vendors who perform services on our behalf, including payment processing partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard), identity verification services, fraud prevention systems, and cloud infrastructure providers. These parties receive only the minimum data necessary to perform their specific function and are bound by strict confidentiality obligations.

Legal and Regulatory Requirements

77cbc may disclose personal information where required by law, court order, or competent authority. This includes disclosures made in good faith to comply with applicable legal processes, to protect the rights and safety of our users, or to investigate suspected fraudulent or illegal activity. We will inform you of such disclosures to the extent permitted by law.

Business Transfers

In the event that 77cbc undergoes a merger, acquisition, or asset sale, your personal information may be transferred to the acquiring entity as part of that transaction. In such cases, we will notify affected users prior to the transfer and provide a period during which you may request deletion of your account and associated data.

Cookies and Tracking Technologies

77cbc uses cookies and similar tracking technologies (such as web beacons and session tokens) to enhance platform functionality, remember your preferences, maintain your login session, and analyse usage patterns. A cookie is a small text file stored on your device when you visit our website.

The types of cookies we use include:

• Essential cookies — required for the platform to function correctly, including session management and security tokens
• Analytical cookies — to measure and understand how users interact with our pages, helping us improve the overall experience
• Preference cookies — to remember your language, display settings, and other personalisation choices

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, please note that if you disable essential cookies, some features of 77cbc may become inaccessible. We do not use cookies to serve third-party advertising.

Data Retention

77cbc retains your personal information for as long as your account remains active or as required to fulfil the purposes described in this Privacy Policy. Account data is generally retained for a minimum of five (5) years following account closure to comply with applicable anti-money laundering and financial record-keeping obligations. After the mandatory retention period expires, personal data is securely deleted or anonymised.

Players who have closed their accounts may submit a data deletion request via our support email. We will process such requests within 30 calendar days, subject to any legal retention requirements that may prevent immediate deletion of specific data categories.

Data Security

77cbc implements a range of administrative, technical, and physical security measures designed to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit, secure encrypted storage for sensitive personal information, role-based access controls limiting staff access to user data on a need-to-know basis, and regular security audits.

Despite our best efforts, no method of data transmission or storage over the internet can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify affected users as promptly as possible and take all reasonable steps to mitigate the impact.

Your Privacy Rights

As a registered user of 77cbc, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team using the email address provided in this policy.

• Right to Access — you may request a copy of the personal data we hold about you at any time
• Right to Rectification — if any of your personal information is inaccurate or incomplete, you may request that we correct or update it
• Right to Erasure — subject to legal retention obligations, you may request deletion of your personal data
• Right to Restriction — you may ask us to restrict the processing of your data in certain circumstances, such as when you contest its accuracy
• Right to Object — you may object to the processing of your personal data for direct marketing purposes at any time; we will honour such requests without delay

We aim to respond to all verified privacy rights requests within 30 calendar days. In cases where additional time is required, we will inform you of the reason for the delay and an expected resolution date. There is no fee for submitting a privacy rights request unless the request is manifestly unfounded or excessive, in which case we reserve the right to charge a reasonable administrative fee.

Payments and Financial Data Privacy

77cbc takes the privacy of your financial data very seriously. All payment transactions on our platform — whether via bKash, Nagad, Rocket, Upay, Visa, or Mastercard — are processed through secure, encrypted payment gateways. We do not store full card numbers or full mobile banking credentials on our servers. Card data is tokenized by our payment processors and is never retained in a form that could be used directly for unauthorized transactions.

Deposit and withdrawal records are retained as part of your account transaction history. These records are necessary for dispute resolution, regulatory compliance, and responsible gaming monitoring. Financial records may be shared with licensed payment processors and, where legally required, with relevant financial oversight bodies. We do not share your financial data with any other third party for commercial purposes.

Third-Party Services and Links

77cbc's platform incorporates games and software provided by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may process limited technical data (such as game session data and RNG seeds) in order to deliver their games. Their data practices are governed by their own privacy policies; 77cbc is not responsible for the data handling practices of independent game providers.

Our platform does not contain links to external third-party websites for general browsing purposes. All navigation on 77cbc remains within our own domain. Any future integration with external services will be disclosed in an updated version of this Privacy Policy, and users will be notified of material changes in advance.

Changes to This Privacy Policy

77cbc reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform services. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where practicable, notify registered users via email or an in-platform notification prior to the changes taking effect.

Your continued use of 77cbc following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your information. If you have concerns about any update, please contact our support team before continuing to use the platform.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77cbc handles your personal information, please contact our dedicated support team. We are committed to addressing all privacy-related enquiries promptly and professionally. Our support team is available 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6).

You can reach us at: [email protected] — please include "Privacy Request" in the subject line of your message so our team can route your enquiry to the appropriate department without delay.